Processing time: some products are made to order, which requires waiting for dye and paints to dry. So it may be up to 3 business days before your order is shipped.
Standard Shipping is free to the USA on most of my products, and any order with a total order value of $35. All products ship from my Lexington, Massachusetts (USA) studio.
For more info: platypusmax.com/policies/shipping-policy
Refunds, Returns & Exchanges are accepted for within 10 days of receiving your order for like-new items. The buyer is just responsible for return shipping. More info: platypusmax.com/policies/refund-policy