Ordering Info

FREE Shipping on USA orders over $35! 

Processing time: orders are typically shipped within 1-3 business days, and are delivered to addresses in the USA within a week or less.  

Standard Shipping is free to the USA for orders with a total value of $35+. All products ship from my Lexington, Massachusetts (USA) studio using USPS First Class or International Shipping, depending on your location. 

For more info:  platypusmax.com/policies/shipping-policy

Recycled mailers are used whenever possible, for a minimal environmental impact.

Customers outside of the USA may (or may not) be charged import tariffs / fees, which are beyond my control and you would be responsible for. 

Refunds, Returns & Exchanges are accepted for within 30 days of receiving your order for like-new items. The buyer is just responsible for return shipping. More info: platypusmax.com/policies/refund-policy